Every return is handled with care, clarity, and consideration.
Clear eligibility.
Consistent evaluation.
Thoughtful resolution.
Condition-based approval.
Reasonable timeframes.
Transparent communication.
Returns and exchanges are accepted within 30 days of delivery. Items must be unused, unworn, and returned in original condition, including original packaging where applicable. Requests are reviewed individually to ensure fairness and consistency across all orders.
Once a return or exchange request is approved, detailed instructions will be provided. Returned items are inspected upon arrival before refunds or exchanges are processed. Refunds are issued to the original payment method used at checkout.
Please note that original shipping fees are non-refundable. Return shipping costs may vary depending on location and the nature of the request. Processing times for refunds may differ based on payment providers and financial institutions.
Exchanges are subject to product availability. If an exchange is not possible, a refund will be issued instead.